Contact Franklin County Property Guide
How Can We Help?
Questions, suggestions, corrections, or issues with this website and its resources — here’s the best way to reach us.
Send Us a Message
The quickest way to get a useful answer is to include a bit of context. A good message usually mentions:
- Which page or resource you were looking at
- What you were trying to find or do
- What specifically went wrong, if anything
- Any other detail that would help us understand the situation
Include enough detail for us to understand what you’re asking about — a one-line “this is broken” is much harder to act on than a sentence or two of context.
Include enough detail for us to understand what you’re asking about.
Quick Links
Website Contact
What You Can Contact Us About
Website Questions
General questions about how the site is organized or what a page covers.
Page Feedback
Thoughts on whether a page was useful, clear, or missing something.
Content Corrections
Something that looks outdated, inaccurate, or in need of a fix.
Broken Links
A link or resource that doesn’t go where it should.
Technical Issues
Something on the site not displaying or working correctly.
General Suggestions
Ideas for a resource or improvement you’d like to see.
Check This First
Looking for Something Specific?
Many common questions already have a dedicated page — worth a quick check before emailing.
Writing a Useful Email
What to Include in Your Email
- The page or resource involved
- What you were trying to find
- The specific problem you encountered
- Relevant details about the issue
- A screenshot or extra detail, if useful
Please avoid sending passwords, payment information, Social Security numbers, or other highly sensitive personal information by email.
Ready to send?
Where Should I Start?
Find the Right Resource First
Questions
Frequently Asked Questions
Still Need Help Finding the Right Resource?
If none of the pages above answer your question, send us a note — include a little context and we’ll take a look.