Franklin County Auditor Phone Number, Address and Hours by Department

Franklin County Auditor phone number and main contacts

The Franklin County Auditor address above is used for both visits and mail. Franklin County Auditor office hours are 8 a.m. to 5 p.m., Monday through Friday, though some public counters keep shorter hours (see below).

Direct lines by department

“—” means the Auditor’s site doesn’t list a separate detail for that department; use the main line.

Public counters by floor

Hours may vary on county holidays.

Who to call for common questions

What each Auditor department handles

Appraisal

Sets the appraised value of every parcel, runs reappraisals and triennial updates (such as the 2026 update), reviews changes from sales, construction, splits and damage, and handles CAUV. Contact through the main line or [email protected]. See the property values guide.

Transfer & Conveyance

Processes more than 30,000 property transfers a year, collects conveyance fees, updates ownership and legal descriptions, and handles name changes and parcel combinations. 614-525-3253; 19th floor. See the transfers guide.

Homestead and tax credits

Processes Homestead Exemption applications and the owner occupied credit. 614-525-3240; 19th floor.

Board of Revision

Receives value complaints, schedules mediation and hearings, and issues decisions and refunds. 614-525-3913; [email protected].

Consumer services (Licensing and Weights & Measures)

Sells dog and kennel licenses, issues vendor’s, cigarette dealer and junk yard licenses, and inspects commercial scales, pumps and scanners. Licensing counter on the 21st floor.

Manufactured Homes

Handles values, forms and transfers for manufactured and mobile homes. 20th floor.

Fiscal

Keeps the county’s books, pays county bills, runs financial reporting, distributes property tax collections to taxing districts, and holds unclaimed funds. 21st floor; Unclaimed Funds 614-525-5910.

GIS

Maintains the Parcel Viewer, Parcel Archive, Open Data Portal and other map products. See the GIS guide.

Requesting public records from the Auditor

Most property records are available online without a request. For other Auditor records, the Form Center includes the office’s Public Records Policy and a Records Request Form. Describe the records you want as specifically as you can, and include how you’d like to receive them.

Other Franklin County offices property owners need

Before you call: have these ready

• Your parcel number. It’s the fastest way for staff to find your record. See the parcel number guide.
• The owner name and property address exactly as they appear on your record.
• The form number you’re asking about, if any. Our forms guide lists them all.
• Your documents: deed, tax bill, appraisal or closing statement, depending on the question.

Many questions can be answered online first: try the property search for records and values.

Official Franklin County websites at a glance

This site, franklincountyauditor.net, is an independent guide and isn’t on this list of official sites.

Language help

The Auditor’s website offers a language selector that translates pages into Spanish, Arabic, Chinese (Simplified), French, Haitian Creole, Hindi, Korean, Nepali, Russian, Somali, Ukrainian and Vietnamese. The Form Center also offers translated brochures and claim forms in Chinese, Nepali, Somali and Spanish. See our forms guide.

Tips for getting a faster answer

1. Call the right office first. Bills and payments go to the Treasurer; values, credits and records go to the Auditor. See the property tax guide for who does what.
2. Use the direct line for Homestead, Transfer & Conveyance, the Board of Revision, CAUV or Unclaimed Funds rather than the main number.
3. Check online first. Many answers are on your parcel record in the property search.
4. Have your parcel number ready.
5. Avoid deadline rushes. Offices are busiest near December 31, January 31 and March 31.

Scam alert: calls and letters claiming to be the Auditor

Use only contact details from official county websites. Be cautious of anyone who asks for payment by gift card, wire or cryptocurrency, charges a fee for free services such as Homestead applications or unclaimed funds claims, or pressures you to act immediately. If in doubt, hang up and call 614-525-4663 yourself. For deed fraud concerns, see the property transfers guide.

Before you visit a counter

• Check which floor and counter you need, and its hours, in the tables above.
• Bring your parcel number, photo ID and any forms already filled out.
• For the 19th-floor Transfer & Conveyance and Homestead counter, avoid noon to 1 p.m. and arrive after 9 a.m.
• For deeds, remember the Recorder (18th floor) stops accepting documents at 3:45 p.m.
• For payments, go to the Treasurer on the 17th floor.

If you can’t get through

1. Try the department’s direct line or email rather than the main number.
2. Use the Auditor’s online contact form for non-urgent questions.
3. Check whether the answer is on your parcel’s record in the property search.
4. For deadlines, file on time by an accepted method even if you’re still waiting for an answer, and keep proof of filing.

Things you can do online without calling

Visiting in person

The Auditor’s departments are spread across several floors of 373 S. High St., downtown Columbus, a building shared with other county offices. Check the counter hours above before you go, especially for the 19th-floor Transfer & Conveyance and Homestead counter, which closes for lunch from noon to 1 p.m. and opens at 9 a.m.

The Auditor also schedules community events. Its calendar listed Community Hours on September 30, 2026 and a Homestead Exemption Application Clinic on October 21, 2026; check the official events page for details.

Who runs the office

The Franklin County Auditor is an elected official. The current Auditor is Michael Stinziano, and the office is on the November 3, 2026 general election ballot. The Auditor’s website offers a “Contact Michael” form and an “Ask the Auditor” page.

Franklin County Auditor contacts A to Z

Guides for each topic: Board of Revision, CAUV, dog licenses, unclaimed funds.

Related guides